Life will become increasingly more hectic and more challenging for all of us in the age of smart technology. The ongoing accompanying radical change means you will need to excel at learning, unlearning, and relearning at the pace of this change. The largest number of human jobs will likely be those service jobs that require positive emotional engagement with other human beings, and ultimately, it will be positive emotional engagement with other humans that will differentiate humans from the technology in the workplace. The new “killer app skill” will be learning to manage one’s own emotions, while generating positive emotions and managing negative emotions effectively, all through intentional behavior management. Welcome to the future. It has arrived. Guest: Ed Hess
Guest: Dr. Alise Cortez (www.alisecortez.com)
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